Gift Cards

How To Check Your Journeys Gift Card Balance

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CHECK Journeys GIFT CARD BALANCE

Genesco Inc. is an American publicly owned specialty retailer of branded footwear, licensed and branded headwear and licensed sports apparel and accessories and is a wholesaler of branded and licensed footwear based in Nashville, Tennessee.The first Journeys retail store to open was the Rivergate Mall Journeys in Nashville, TN, opened by Genesco in December 1986. Journeys Kidz – Retailer of footwear for children. Many of the brands and styles found in the normal Journeys stores can be found in smaller sizes in JourneysKidz stores.

HOW TO CHECK YOUR GIFT CARD BALANCE?

To check your Journeys Gift Card Balance online, here’s what you go to do:

  • Click on this linkThis will take you to the  Journeys Gift Card Balance Checker.
  • In the next step as you get an access to the page,navigate to the right side of page.
  • Enter the Gift Card number and pin Code into the specified areas.
  • Click on the “Look up Value” button.
  • You can check the details of your gift card.

CHECK BALANCES AT STORES:

You can access Journeys stores to get card balance services.

  • Use Store Locator in order to access the address of your nearby stores.
  • You have to enter zip code or state name in the search bar and press the button “Search”.
  • View the results and select the nearest store location to visit.

CHECK BALANCE WITH CUSTOMER SERVICE:

Follow this method If you want to get customer service support for balance check.

  • Make a call on this number 1-888-324-6356 to dial customer support service online.
  • You are required to carefully concentrate customer support instructions.
  • You have to choose helpline extension for card balance.
  • In the next step enter card number and wait.
  • You will be informed about your gift card balance.

WHERE CAN YOU USE MY GIFT CARD?

For members these cards can also be used on Journeys.com and at Journeys stores.

HOW CAN YOU REPLACE A STOLEN OR LOST GIFT CARD?

For lost or stolen gift cards please go to your nearest store with your original receipt. It can only be replaced with original receipt.

WHAT YOU CAN DO IF YOU HAVE A GIFT CARD WITHOUT A PIN?

If you have gift card without a PIN, you cannot use it online but you can use it at a store. You are unable check the balance of your gift card without a PIN but you can operate it in for a new card with a PIN at one of Journeys  store.

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